Redmond Student Quiz

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Any person or entity that knowingly submits a false or fraudulent claim for payment of funds for medical treatment is liable for penalties and fines.

True

False

Appropriate patient identifiers when providing patient care include:

A. Name and birth date

B. Name and room number

C. Room number and account number

A patient presents to the OP Registration desk with a service dog. What questions can be asked about the service animal?

A. Is the animal required because of a disability?

B. What work has the animal been trained to do?

C. Is the animal current on all vaccinations?

D. A and B

E. A, B, and C

Core Measures, which are a series of evidence-based best practices, are an integral part of how we deliver patient care at Redmond. How well we adhere to Core Measures is compared to hospitals across the United States, as an objective way for consumers to compare how well we deliver care.

True

False

You are in a situation in which you are threatened verbally or physically. You should call a Code 900 for a show of force. All available males will respond.

True

False

Yellow arm bands, yellow non-slip socks, signs on the door and at the head of the bed are used to indicate the patient is at an increased risk for falls.

True

False

Only Lifelink personnel who have been trained how to approach families about organ donation should bring up the subject to a patient’s family.

True

False

An impaired licensed independent practitioner is defined as one who is unable to provide care, treatment, or services with reasonable skill and safety to patients because of a physical or mental illness, including deterioration through the aging process or loss of motor skill or excessive use or abuse of drugs including alcohol. Signs and symptoms of impairment may include: personality changes, mood swings, physical deterioration, memory loss, and lack of empathy.

True

False

Therapy animals are a short term intervention to help improve the patient’s well being and reduce loneliness. The adult dogs or cats brought to this facility will be certified through Delta Society (www.deltasociety.org). The animal must be appropriately restrained with identification (Redmond picture ID Badge).

True

False

Where can you find a list of patient rights?

A. Posted beside the elevators in the front lobby and Outpatient Services

B. In the Policy Manual

C. In the Patient Handbook

D. All of the above

Which of the following is an example of a patient right?

A. Privacy

B. Confidentiality

C. Secure Environment

D. All of the above

A sentinel event is an event which results in unanticipated death or major permanent loss of function, not related to the natural course of the patient’s illness or underlying condition.

True

False

Hazardous chemicals should be disposed:

A. In red bags with the other biohazardous waste

B. By pouring them down the sink

C. Only after consulting the MSDS sheet for the approved method, if unsure

HIPAA information can be disposed of in the regular trash.

True

False

A warning sign that a person may be suffering from abuse is a history inconsistent with the nature and extent of injury.

True

False

It is okay to share your User ID and Password with co-workers with the same job function as yours.

True

False

Fire:

A. Code Orange

B. Code Red

C. Code Pink

Pediatric Abduction:

A. Code Orange

B. Code Red

C. Code Pink

Active Shooter:

A. Code Black

B. Code Gray

C. Code Silver

Adult Patient Elopement:

A. Code Black

B. Code Gray

C. Code White

Structural damage to the facility:

A. Code Orange

B. Code Black

C. Code Gray

Bomb Threat:

A. Code Black

B. Code Gray

C. Code Triage

Every department in the hospital should be working on a performance improvement project.

True

False

Why is Teamwork important?

A. Boosts morale

B. Increases customer satisfaction

C. Actively involves everyone

D. Increases productivity and output

E. All of the above

It is acceptable according to EMTALA to only treat patients who are able to pay for services.

True

False

A patient who cannot pay presents to the ER for treatment. The hospital personnel should:

A. Provide all necessary stabilizing treatment.

B. Send the patient to another facility.

C. Deny a medical screening until the bill is paid.

D. Ask the patient to apply for insurance and return when covered.

Patient Safety is a top priority for Redmond Regional Medical Center and if there is something that I am concerned about, I should alert my supervisor, another leader or administration.

True

False

Cultural competence means providing medical care in a way that takes into account each patient’s values, beliefs, and practices.

True

False

Which of the following is a sign/symptom of a stroke?

A. Sudden trouble walking, dizziness, loss of balance or coordination

B. Sudden confusion, trouble speaking or understanding

C. Sudden numbness or weakness of the face, arm, or leg, especially on one side of the body

D. Sudden trouble seeing in one or both eyes

E. Sudden severe headache with no known cause

F. All of the above

If you see someone with the signs and symptoms of a stroke, what should you do?

A. Watch them for a little while to see if they get better

B. Drive them to the doctor's office to be checked

C. Call 911 immediately, stroke is a medical emergency

Eye wash stations must be available everywhere corrosive materials are used or stored. Flush eyes for 10 minutes unless MSDS indicates different flush time for the substance involved in the exposure. Monthly checks and flushes must be performed for each eye wash station.

True

False

If a patient wants to use his daughter to interpret:

A. The patient must refuse a translator by signing a waiver that is kept in the chart

B. It is ok because it is his daughter

C. Encourage the patient to use the language line because it is important that the patient gets accurate and unfiltered health information

D. A & C

Patients have the right to refuse life-sustaining treatment.

True

False

The purpose of the Rapid Response Team is to provide critical decision making and intervention at the first sign of patient decline; to prevent arrest situations, and save patient lives.

True

False

A Breach in HITECH is defined as the unauthorized acquisition, access, use or disclosure of protected health information (PHI).

True

False

Healthcare professionals are required to identify and refer all deaths and imminent deaths (brain deaths) to the Donation Referral Line at (800) 882-7177.

True

False

People often dismiss heart attack warning signs. Many people wait too long before getting help. It is just not the heart attack itself that kills, but time wasted trying to decide whether or not to go to the hospital.

True

False

The physical symptoms of a heart attack may include all of the following except:

A. Chest Pain (midsternal, squeezing, or heaviness)

B. Neck, arm, back, stomach, or jaw pain

C. Cold sweat

D. Headache

E. Nausea, Vomiting, Indigestion

F. Dizziness

Women typically present with more vague symptoms during a heart attack including nausea, vomiting, fainting, dizziness, etc.

True

False

Redmond’s values are:

With
Excellence
Compassion
Accountability
Respect &
Ethics…

We are Redmond!

True

False

If the patient refuses an interpreter, there is no need to contact an interpreter or complete paperwork involving interpreters.

True

False

Which mnemonic has to do with stroke?

A. RACE

B. FAST

C. PASS

D. ROY G BIV

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